INTRODUCTION

This Privacy Policy ("Privacy Policy") describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website/app located at https://realbetter.com/ or our play store/app store application" or communicate through our whatsapp number (referred to as the "Platform") made available by PRESIDEA TECH PRIVATE LIMITEDoperating under the brand name "RealBetter" ("Us", "We", "RealBetter", "Company" or "Our"), a private company established under the laws of India having its registered office at C-396, Ground Floor, Sushant Lok I, DLF QE, Gurgaon, Haryana, India - 122002. The Platform can be used by the users through any medium or devices i.e. desktop, laptop, tablets and smartphones. The Platform is engaged in the business of [●].

The Platform, therefore, lists more than one customized third-party/provider"s offerings ("Service Providers") via single unified platform curated for each of its user, where the user can choose such offerings ("Services") and facilitates and enables the user who are using the Platform whether as a client or a Service Provider or who are availing the Services of the Platform (hereinafter referred to as "Users", "user" "You" or "Your"), in the interaction, dealing, transaction and/or exchange of information with the other user(s) of the Platform, in accordance with the terms and conditions of use of the Platform available at https://realbetter.com/terms-conditions/("Terms of Use").

RealBetter respects the privacy of its users and is committed to protect it in all respects. With a view to offer most enriching and holistic internet experience to its users, RealBetter offers a vast repository of Services. The information about the user as collected by RealBetter is: (a) information supplied by users and (b) information automatically tracked while navigation.

RealBetter collects "Personal Information" which may include your:

(a)name, nationality, date of birth, telephone number, email address, internet protocol (IP) address, physical/mailing address, financial information, background information or any other information and/or documents submitted by you through the Platform, in the course of its business activities, including in connection with some client Services.

(b)personal data on certain areas of the website when you register for onboarding portal, create a user profile, website, sign up for using the Platform.

(c)information about the devices you use to interact with our Platform.

(d)information we automatically collect may include IP address, device identifier, web browser, and browsing information collected through cookies, web beacons, pixels, clear gifs, and other similar technologies on our Platform.

(e)information about how you use the Platform, such as what you have searched for and viewed on the Platform.

(f)information automatically collected may be associated with a unique identifier as well as with any other Personal Information you have provided RealBetter may also collect Personal Information about you from third parties, such as data brokers or aggregators, in the course of its business activities including in connection with some client Services. This includes demographic, professional and other information that is publicly available online, including information you choose to make public through social media platforms and other public online forums.

We may combine this data with existing information we have about you or use it independently, for the purposes of our benchmarking and data analytics activities (e.g., analysis of personalised practices across an industry, detecting fraud patterns in connection with financial transactions, foot traffic in retail environments).

We will always seek to confirm that the third party has provided transparent information about its use of this data, including its disclosure to third parties like RealBetter, in compliance with applicable law.

By using RealBetter Platform or its Services, you consent to collection, storage, use, transfer, share and distribute the Personal Information you provide (including any changes thereto as provided by you) for any of the Services that we offer.

Please read this Privacy Policy before using this Platform or submitting any Personal Information (as defined below) to this platform. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.

INFORMATION YOU PROVIDE TO US

1.Personal Information supplied by users

Registration/Contact data: When you register or make contact on the Platform for the Services, we ask you to provide basic contact information such as your name, gender, sex, age, address, pin code, contact number, occupation, interests and email address etc. When you register using your other accounts like Facebook, X (formerly Twitter), Gmail etc. we shall retrieve Personal Information from such account to continue to interact with you and to continue providing the Services.

Subscription or paid service data: When you choose any subscription or paid service provided as part of our Services, we or our payment gateway provider may collect your purchase, address or billing information, including your credit card number and expiration date etc. However, when you order using an in-app purchase option on any of the applications of the Company, same are handled by such mobile operating system platform providers. The subscriptions or paid Services may be on auto renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription, you may cancel your subscription before the end of the subscription term.

Voluntary information: We may collect additional information at other times, including but not limited to, when you provide feedback, comments, change your content or email preferences, respond to a survey, or any communications with us.

2.Information automatically collected/ tracked while navigation

Cookies: To improve the responsiveness of the Platform for our users, we may use "cookies", or similar electronic tools to collect Personal Information to assign each visitor a unique, random number as a User Identification to understand the user's individual interests using the identified computer or device. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer or device. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive or device. Our advertisers may also assign their own cookies to your browser (if you click on their ads etc.), a process that we do not control. We receive and store certain types of Personal Information whenever you interact with us via the Platform or Service though your computer/laptop/netbook or mobile/tablet/pad/handheld device etc.

Opting out: If a user opts out using the ads settings, the unique double-click cookie ID on the user's browser is overwritten with the phrase "OPT_OUT". Because there is no longer a unique cookie ID, the opt-out cookie can't be associated with a particular browser.

Log File Information: We automatically collect limited information about your computer's connection to the Internet, mobile number, including your IP address, when you visit our Platform. Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the pages you view. We automatically receive and log information from your browser, including your IP address, your computer's name, your operating system, browser type and version, CPU speed, and connection speed. We may also collect log information from your device, including your location, IP address, your device's name, device's serial number or unique identification number (e.g. UDiD on your iOS device), your device operating system, browser type and version, CPU speed, and connection speed etc.

Clear GIFs: We may use "clear GIFs" (Web Beacons) to track the online usage patterns of our users in an anonymous manner, without personally identifying the user. We may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. We use this information to inter-alia deliver our web pages to you upon request, to tailor our Platform or Service to the interests of our users, to measure traffic within our Platform to improve the quality, functionality and interactivity of our Platform and let advertisers know the geographic locations from where our users come without personally identifying the users.

3.Information from other sources

We may receive Personal Information about you from other sources, add it to our account information and treat it in accordance with this Policy. If you provide information to the platform provider or other partner, whom we provide services, your account information and order information may be passed on to us.

Demographic and other information: We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use Google Analytics, among others, to track the user behaviour on our Platform. Google Analytics specifically has been enabled to support display advertising towards helping us gain understanding of our users' demographics and interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us. You can opt-out of Google Analytics for display advertising and customize Google Display Network ads using the Ads Settings options provided by Google.

Links to third party sites / ad-servers: The Platform may include links to other websites or applications. Such websites or applications are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the uniform resource locator (URL) in the location bar on your browser), use of any Personal Information you provide is governed by the privacy policy of the operator of the application, you are visiting. That privacy policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the application's homepage, you should contact the application owners directly for more information.

When we present Personal Information to our advertisers - to help them understand our audience and confirm the value of advertising on our Platform - it is usually in the form of aggregated statistics on traffic to various pages / content within our Platform. We use third-party advertising companies to serve ads when you visit our Platform. These companies may use Personal Information (excluding your name, address, email address or telephone number or other personally identifiable information) about your visits to this and other websites or application, in order to provide advertisements about goods and services of interest to you.

We do not provide any personally identifiable information to third party websites / advertisers / ad-servers without your consent.

Information used by RealBetter: The information as supplied by the users enables us to improve the Services and provide you the most user-friendly experience. In some cases/provision of certain Service(s) or utility(ies), we may require your contact address as well. All required Personal Information is service dependent and the Company may use the above said Personal Information to, maintain, protect, and improve the Services (including advertising and personalisation on the Platform) and for developing new services. We may also use your email address or other personally identifiable information to send commercial or marketing messages about our Services and/or such additional updates and features about third parties products and services with an option to subscribe / unsubscribe (where feasible). We may, however, use your email address for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, etc.).

Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc.

Any posted/uploaded/conveyed /communicated by users on the public sections of the Platform becomes published content and is not considered personally identifiable information subject to this Policy.

In case you choose to decline to submit personally identifiable information on the Platform, we may not be able to provide certain services on the Platform to you. We will make reasonable efforts to notify you of the same at the time of opening your account. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary Personal Information.

When you register with the Platform or Services, we contact you from time to time about updating of your Personal Information to provide the users such features that we believe may benefit / interest you.

USE OF COLLECTED DATA

We use third-party advertising companies to serve ads when you visit or use our Platform or Services. These companies may use information (excluding your name, address, email address or telephone number or any personally identifiable information) about your visits or use to particular website, mobile application or services, in order to provide advertisements about goods and services of interest to you. RealBetter also allows advertisers and creators to serve advertisements directly, using our own ad serving technologies.

PURPOSE OF THIS PRIVACY POLICY

We respect Your need to understand how and why information is being collected, used, disclosed, transferred and stored. Thus, We have developed this Privacy Policy to familiarize You with Our practices and demonstrate Our commitment to the protection of Your privacy and Your Personal Information. This Privacy Policy sets out the way in which We, our subsidiaries, affiliated companies, and Service Providers process Your information when You visit the Platform or use the Services in accordance with applicable data protection laws. This Privacy Policy, along with Terms of Use, informs You of our policies regarding the collection, use and disclosure of Personal Information when You use our Services. We will not use or share Your information with anyone except as described in this Privacy Policy. It also describes Your selections regarding access, use and correction of Your personal information and Your rights with respect to Your Personal Information. It also updates You of the process to contact Us or supervisory authorities in case You have any grievances. By accessing Our Platform or availing the Services, You agree to be bound by the terms of Privacy Policy. It is important that You read this Privacy Policy together with any other policies that We may provide on specific occasions when We are collecting or processing Your Personal Information, so that You are fully aware of how and why We are using Your Personal Information. This Privacy Policy supplements the other notices sent to you by the Company and is not intended to override them.

The information on this Platform and the Personal Information collected by using/ logging in and/or accessing this Platform are stored at a secured server. It is stated by the server service provider that they have all the best security practices required for the server. The Platform is owned by Us and is located in India. Hence, We are bound by duty to abide by the laws, including but not limited to, regulations, rules, circulars and notifications governing privacy in India. Further, We intend to inform the users of country other than India, that We also abide by the laws and regulations of the land as applicable from time to time.

SCOPE OF THIS PRIVACY POLICY

We provide this Privacy Policy to inform You of Our policies and procedures regarding collection, storage, processing, and sharing of Personal Information that We receive from users of the Platform or those which are stored or accessed by Us at the time of availing the Services on the Platform.

With regard to this Privacy Policy, the terms "using" and "processing" information include, without limitation; the use of cookies; and the collection, storage, transfer, evaluation, deletion, disclosure, management, handling, modifying and use of Personal Information.

This Privacy Policy applies only to Personal Information that You provide Us via the Platform. We reserve the right to update this Privacy Policy from time to time to reflect any changes to Our Services. We will do this by amending the Privacy Policy on the Platform. The changes will take effect automatically, as soon as they are posted on the Platform.

This Privacy Policy is and shall remain applicable to all users of this Platform. By using the Platform, the Services, registering with Us or by otherwise giving Us Your Personal Information, You will be deemed to have read, understood, and agreed to the practices and policies outlined in this Privacy Policy and agree to be bound by the terms hereof. You hereby consent to Us collecting, using, and disclosing Your Personal Information as described in this Privacy Policy. We reserve the right to update, change, modify, add, or delete portions of the terms of this Privacy Policy, at Our sole discretion, at any time and shall state the date of any such change made to the terms of this Privacy Policy at the beginning of this Privacy Policy.

This Privacy Policy does not apply to, nor do We take any responsibility for, any information that is collected by any third party either using the Platform or through any links on the Platform or through any of the advertisements or through bots.

PROCESSING AND SHARING OF PERSONAL INFORMATION

Personal Information will be used to allow you to login to your account on the Platform or to resolve specific service issues, inform you of our new services or features and to communicate with you in relation to your use of the Platform. Any other information collected will be used for- business purposes and this may include user"s viewing or advertising of residential or commercial real estate, rental properties or use of associated services; analytical purposes, data usage; improving the Site, or user experience; and providing targeted advertisements to you.

The Company shares your Personal Information with any third party without obtaining the prior consent of the user in the following limited circumstances:

a)The Company proposes to share such Personal Information to conduct its business and pertaining to the Services and to share such Personal Information to any third party or within its group companies and officers and employees of such group companies for the purpose of processing Personal Information on its behalf. We also ensure that these recipients of such Personal Information agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.

b)The Company may present the Personal Information to our advertisers and third parties, to help them understand our audience and confirm the value of advertising on our Platform, however it is usually in the form of aggregated statistics on traffic to various pages within our site.

c)The Company may share your Personal Information regarding your activities on the Platform with third party social websites to populate your social wall that is visible to other people however you will have an option to set your privacy settings, where you can decide what you would like to share or not to share with others.

d)We may share your Personal Information to enforce or protect our rights or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Personal Information of user(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or our Platform, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

e)Your e-mail address may be made available to other organisations whose products or services we think you might find interesting.

f)       Registered telephone numbers of customers coming on our site may receive telephone or text message contact from us with information regarding new products and services or upcoming events.

ACCESSING AND UPDATING PERSONAL INFORMATION

When you use the Services or Platform, we make good faith efforts to provide you, as and when requested by you, with access to your Personal Information and shall further ensure that any Personal Information or sensitive Personal Information or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such Personal Information or sensitive Personal Information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

APPLICABLE LAWS AND REGULATIONS

We ensure that Your data and information shall be protected under the provisions of General Data Protection Regulation, Information Technology Act, 2000, Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and SPDI Rules along with any amendments made to these acts, rules and regulations.

DISCLOSURE OF DATA

It may be necessary for Us to disclose Your Personal Information whether by law, legal process and/or by request from public and/or governmental authorities within or outside of your country of residence. We may also disclose Your personal information if We determine that disclosure is necessary or appropriate for the purposes of law enforcement, national security or to prevent or stop any activity We may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.

Some sections on the Platform are freely accessible by all users and visitors and require no prior registration. Further, certain sections on the Platform are accessible by users only after entering their details, username and password. Therefore, We request You to use a safe and secure server to access the Platform to ensure the safety of Your username, password and other information. We do not guarantee the security and/or privacy of any information, which may be available to all users and visitors of the Platform publicly.

We automatically receive the URL of the site from which anyone visits. We also receive the IP address of each user"s computer (or the proxy server a user used to access the world wide web), user"s computer operating system and type of web browser the user is using and email patterns. This information is used to analyse overall trends to help Us improve Our Services. The linkage between user"s IP address and user"s personally identifiable information is not shared with or disclosed to third parties. Notwithstanding the above, We may share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors, investors, third party recruiters, strategic partners, and others in order to help grow Our business.

Please note that We maintain a strict no-spam policy and do not rent, sell, disclose or share Personal Information belonging to You with other people or non-affiliated companies without Your consent, except to provide promotions or otherwise as specifically provided for in this Privacy Policy.

Your data, Your Personal Information or sensitive Personal Information, or information shall be used by Us as per Our internal data process guidelines and this Privacy Policy.

You agree that in addition to as may be provided in this Privacy Policy, We may also disclose Your Personal Information under the following circumstances:

Third party service professionals and/or providers: We engage, retain or might, as per requirement and business needs of the Company, employ, engage, contract with Service Providers, payment facilitators/ aggregators, resellers, retailers, IT support, advertisers, independent contractors and such other third party service professionals/providers to work on behalf of or with Us, under agreements containing confidentiality obligations and in accordance with law, in relation to the Services provided by Us on the Platform. These third-party service providers may use Your Personal Information in assisting Us to communicate with You about Our offers, feedback of Services, assisting in payment facilities, providing customer support, assisting in advertising on the Platform, providing distribution and supply services etc. We may employ third party companies and/or individuals to help improve or facilitate Our Services, to provide the Service on our behalf, to perform Platform-related services, including but not limited to: payment processing, maintenance services, fraud detection services, database management, web analytics, monitoring, and evaluation services. In this event, Your Personal Information may be shared with such third party companies and/or individuals. Further, We do not authorize such third party to use or disclose Your Personal Information except in connection with providing their services. In case, any third party asks or requests for any personal data through the Platform or any other third-party link/ website, the Company shall not be responsible for such collection of Personal Information.

Compliance with laws and protection of users: We may release Your Personal Information when the same is required in order to comply with the law, in response to court orders, court summons, judgments, decrees, injunctions, arbitral awards, administrative orders, governmental investigation or orders of any government authority or any other legal process, to establish/exercise Our legal rights or defend against legal claims or in the event We reasonably believe that doing so is legally required or is in Your interest to protect Your property or other legal rights or property or rights of others. We may also share Your Personal Information in order to enforce and fully comply with Our terms of service and other Company policies.

Business transfer and mergers: We may transfer Your Personal Information if the Company, is acquired by or merged with another company, to the extent permitted by applicable law and/or required under the scheme/arrangement of merger, etc. In such an event We will notify You before Your Personal Information is transferred/shared with the other entity and hence becomes subject to a different privacy policy;

With Your consent: In addition to the aforementioned circumstances, We may share Your Personal Information with third parties with Your prior consent and/or at Your request.

We may disclose information: as required by law, such as to comply with a court order, or similar legal process; to enforce applicable Terms of Use, including investigation of potential violations thereof; when We believe in good faith that the disclosure is necessary to protect our rights, protect Your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request; with our trusted service providers who work on our behalf and do not have an independent use of the information We disclose to them and have agreed to and adhered to the rules set forth in this Privacy Policy; to protect against imminent harm to the rights, property or safety of the Platform or our users or the public as required or permitted by law; with third party service providers in order to personalize the Platform or the Services for a better user experience and to perform behavioural analysis.

PROHIBITED ACTIVITIES

As per Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, You shall not host, display, upload, modify, publish, transmit, store, update or share any information that:

"belongs to another person and to which the user does not have any right

"is defamatory, obscene, pornographic, paedophilic, invasive of another"s privacy including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force

"is harmful to child

"infringes any patent, trademark, copyright or other proprietary rights

"violates any law for the time being in force

"deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact

"impersonates another person

"threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation

"contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource

"is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.

In case of with non-compliance with rules and regulations, Policy or the terms of service, We have the right to terminate the access or usage rights of the users to the computer resource or on the Platform immediately or remove non-compliant information or both, as the case may be.

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

We use third-party advertising companies to serve ads when you visit or use our Platform or Services. These companies may use information (excluding your name, address, email address or telephone number or any personally identifiable information) about your visits or use to particular website, mobile application or services, in order to provide advertisements about goods and services of interest to you.

COLLECTION AND USE OF NON-PERSONAL INFORMATION

Non-personal data is data that can never be used to identify an individual. We may collect information regarding customer activities on Our Platform. This aggregated information shall be used by Us in research, analysis, to improve and monitor Our services and for various promotional schemes. Such non-personal data may be shared in aggregated, non-personal form with third party to enhance customer experience, offerings or services.

REPRESENTATIONS AND WARRANTIES

By You:

1.Any and all Personal Information disclosed by You through Our Platform shall be deemed to be disclosed willingly and voluntarily by You. You hereby represent and warrant that either You are of the age of 18 (eighteen) years or above or You are providing Your Personal Information under the supervision of Your parent / guardian.

2.All such Personal Information is true and correct.

3.No such Personal Information is in violation of any of Your third-party agreement, or of any order/ decree/ judgement of any court.

4.We shall not have any liability arising from any misrepresentation, fraud or inauthentic information disclosed by You, nor are We responsible for the verification of any information provided by You.

5.You have procured all the licenses, registrations and certifications as required to run Your business.

By Us:

1.All information is collected for lawful purposes and in compliance with the laws of India.

UPDATES / CHANGES

The internet is an ever evolving medium. We may alter our Policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Platform. Your use of the Platform or Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Policy periodically on the Platform to ensure that you are aware of the latest version.

SECURITY

We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. However, we cannot absolutely guarantee the protection of any information shared with us.

ACCURACY AND CONFIDENTIALITY OF ACCOUNT INFORMATION

The users are responsible for maintaining the secrecy and accuracy of password, email address, and other account information at all times. The Company is not responsible for any personal data transmitted to a third party as a result of an incorrect account related information.

RETENTION PERIOD

We do not keep Your personal data longer than necessary for the purpose of the processing. This includes, for example, the purposes of satisfying any legal, regulatory, accounting, reporting requirements, to carry out legal work, for the establishment or defence of legal claims. We may aggregate and anonymize Your personal data (so that it can no longer be associated with You) for research or statistical purposes, in which case We may use this information indefinitely without further notice to You.

DATA PROTECTION

Under certain circumstances, You have rights under applicable data protection laws in relation to Your personal data. It is Our policy to respect Your rights and We will act promptly and in accordance with any applicable law, rule or regulation relating to the processing of Your personal data. Details of Your rights are set out below:

(i)Right to be informed about how personal data is used " You have a right to be informed about how We will use and share Your personal data. This explanation will be provided to You in a concise, transparent, intelligible and easily accessible format and will be written in clear and plain language;

(ii)Right to access personal data " You have a right to obtain confirmation of whether We are processing Your personal data, access to Your Personal Information regarding how Your personal data is being used by Us;

(iii)Right to have inaccurate personal data rectified " You have a right to have any inaccurate or incomplete personal data rectified. If We have disclosed the relevant personal data to any third parties, We will take reasonable steps to inform those third parties of the rectification where possible;

(iv)Right to have personal data erased in certain circumstances " You have a right to request that certain personal data held by Us is erased. This is also known as the "right to be forgotten". This is not a blanket right to require all personal data to be deleted. We will consider each request carefully in accordance with the requirements of any laws relating to the processing of Your personal data;

(v)Right to restrict processing of personal data in certain circumstances " You have a right to block the processing of Your personal data in certain circumstances. This right arises if You are disputing the accuracy of personal data, if You have raised an objection to processing, if processing of personal data is unlawful and You oppose erasure and request restriction instead or if the personal data is no longer required by Us but You require the personal data to be retained to establish, exercise or defend a legal claim;

(vi)Right to data portability " under certain circumstances, You have the right to request to receive a copy of Your personal data in a commonly used electronic format. This right only applies to personal data that You have provided to Us (for example by completing a form or providing information through the Platform). Personal Information about You which has been gathered by monitoring Your behaviour will also be subject to the right to data portability. The right to data portability only applies if the processing is based on Your consent or if the personal data must be processed for the performance of a contract and the processing is carried out by automated means (i.e. electronically);

(vii)Right to object to processing of personal data in certain circumstances (including where personal data is used for marketing purposes) " You have a right to object to processing being carried out by Us if (a) We are processing personal data based on legitimate interests or for the performance of a task in the public interest (including profiling), (b) if We are using Personal Information for direct marketing purposes, or (c) if information is being processed for scientific or historical research or statistical purposes. You will be informed that You have a right to object at the point of data collection and the right to object will be explicitly brought to Your attention and be presented clearly and separately from any other information; and

(viii)    Right not to be subject to automated decisions where the decision produces a legal effect or a similarly significant effect " You have a right not to be subject to a decision which is based on automated processing where the decision will produce a legal effect or a similarly significant effect on You.

You may exercise any of the above-mentioned rights by sending a request to Us on Our contact information as detailed below. You will not have to pay a fee to access Your Personal Information (or to exercise any of the other rights).

We may need to request specific information from You to help Us confirm Your identity and ensure Your right to access Your Personal Information (or to exercise any of Your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. We may also contact You to ask You for further information in relation to Your request to speed up Our response. However, We may refuse requests that are unreasonably repetitive, require excessive and disproportionate technical effort, risk the privacy of other users/ third parties, may compromise an ongoing investigation, or are of impractical nature.

We try to respond to all legitimate requests within 72 (seventy-two) hours. Occasionally it may take Us longer than 72 (seventy-two) hours if Your request is particularly complex or You have made a number of requests. In this case, We will notify You and keep You updated.

THIRD-PARTY WEBSITES

Our Platform may contain links to third party websites. Navigating to another website, does not make Company liable for misuse of any information by any website controller to which we may link. Further, there shall be websites that use our https://realbetter.comsearch function and the Company is not liable for content on such websites.

Our Platform may contain links to external, or third-party websites of interest, may be provided solely for Your convenience. However, once You have used such links from Us to leave from our Platform to an external website You should note that We endorse or accept any responsibility or have any control over that other website for the content or the use of such a website, which may also be in form of a banner advertisement. We do not sell, share, rent or trade the information we have collected about You, other than as disclosed within this Privacy Policy or at the time you provide Your Personal Information. Therefore, We do not give any representation regarding the quality, safety, suitability, or reliability or be held responsible for the protection and privacy of any information which you provide to such external websites or any of the content or materials contained in them whilst visiting such sites. Please note that such external sites are not governed by this Privacy Policy. It is important for You to take necessary precautions, especially to ensure appropriate safety from viruses, worms, Trojan horses, and other potentially destructive items. You should exercise caution and look at the privacy statement applicable to the website in question and may contact that third party directly.

We will not disclose or share Your Personal Information to third parties unless We have your permission or are required by law to do so. We may use Your Personal Information to send You promotional information about third parties which We think You may find interesting if You tell us that You wish this to happen.

You may request details of Personal Information which We hold about You under the SPDI Rules. If You would like a copy of the information held on You please contact us at [email protected].

If You believe that any Personal Information We are holding on You is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

QUESTIONS / GRIEVANCE REDRESSAL

If You have any question or complaints about the processing of Your Personal Information, write to us at [email protected]. Our team will be happy to assist You. We will do everything We reasonably can, to ensure that Your grievance is attended to and addressed within a period of 30 (thirty) days from the date of receipt of Your grievance.

CONTACT INFORMATION " GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000 (including amendments there to) and rules made there under, the Contact details of the Grievance Officer are provided below, if you have queries or concerns regarding this privacy policy only, you may reach out directly in the following details:

Legal Team,

Presidea Tech Private Limited

C-396, Ground Floor, Sushant Lok I,

DLF QE, Gurgaon,

Haryana, India " 122002

Email Id: [email protected]

Time: Monday to Friday (10 a.m. to 6 p.m.)

For any queries or concerns regarding our Services, kindly email us at [email protected]. 

This Privacy Policy must be read in conjunction with the other agreements You may enter into with Us and the Terms of Use as published by Us on the Platform. By accepting the Privacy Policy, You expressly consent to Our use and disclosure of Your Personal Information in accordance with this Privacy Policy.